Frequently Asked Questions
Quick answers to common questions.
Q: How long does shipping take?
Orders are processed within 24 hours. Delivery takes 2-4 business days to most locations in Canada. Rural addresses may take up to 7 business days.
Q: How much does shipping cost?
We offer free shipping on all orders over $75 CAD. For orders below $75, standard shipping is a flat rate of $9.99 CAD.
Q: How do you calculate taxes?
Taxes are calculated based on the province or territory of your shipping address. We comply fully with all GST, PST, and HST requirements.
Q: What payment methods do you accept?
We accept Visa, Mastercard, American Express (via Stripe), PayPal, and Interac e-Transfers.
Q: Can I return an item?
Yes! We offer a 30-day return policy on most items. Please visit our support page to initiate a return request.